We are committed to safeguarding the privacy of our website
visitors. This policy (together with our terms of
use and any other documents referred to on our site) sets out
the basis on which any personal data we collect from you, or that
you provide to us, will be processed by us. Please read the
following carefully to understand our views and practices regarding
your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the
data controller is Exedy Clutch Europe Limited of Unit 2 Rokeby
Court, Manor Park, Runcorn, Cheshire WA7 1RW.
This document was created using an SEQ
(2) What information do we
We may collect, store and use the following kinds of personal
(a) Information about your
computer and about your visits to and use of this website including
your IP address, geographical location, browser type and version,
operating system, referral source, length of visit, page views and
(b) Information that you provide
by filling in forms on our site and information relating to any
transactions carried out between you and us on or in relation to
this website, including information relating to any purchases you
make of our goods or services.
(c) Information that you provide
to us for the purpose of registering with us.
Cookies will be dealt with as per our Cookies Policy.
(4) Using your personal
Personal information submitted to us via this website will be
relevant parts of the website.
We may use your personal information to:
(a) Administer the website
(b) Improve your browsing
experience by personalising the website to ensure that content from
our site is presented in the most effective manner for you and for
(c) To provide you with
information, products or services that you request from us or which
we feel may interest you, where you have consented to be contacted
for such purposes.
(d) Enable your use of the
services available on the website
(e) Send to you Products purchased via
the website, and supply to you services purchased via the
statements and invoices to you, and collect payments from you.
(g) To notify
you about changes to our service.
(h) To provide
third parties with statistical information about our users - but
this information will not be used to identify any individual
Deal with enquiries and complaints made by or about you relating to
the website secure and prevent fraud.
(k) To allow you
to participate in interactive features of our service, when you
choose to do so.
If you are an existing customer, we will only contact you by
electronic means (e-mail or SMS) with information about goods and
services similar to those which were the subject of a previous sale
(m) If you are a new
customer, we will contact you by electronic means only if you have
consented to this.
(n) If you do
not want us to use your data in this way, or to pass your details
on to third parties for marketing purposes, please tick the
relevant box situated on the form on which we collect your data
(the order form) or as set out below.
We will not without your express consent provide your personal
information to any third parties for the purpose of direct
All our website financial transactions are handled through our
payment services provider, SagePay. You can review the
information with SagePay only to the extent necessary for the
purposes of processing payments you make via our website, refunding
such payments and dealing with complaints and queries relating to
such payments and refunds.
We may disclose information about you to any of our employees,
officers, agents, suppliers or subcontractors insofar as reasonably
In addition, we may disclose your personal information:
(a) To the extent that we are
required to do so by law;
(b) In connection with any legal
proceedings or prospective legal proceedings;
order to establish, exercise or defend our legal rights including
providing information to others for the purposes of fraud
prevention and reducing credit risk.
(d) To any
person who we reasonably believe may apply to a court or other
competent authority for disclosure of that personal information
where, in our reasonable opinion, such court or authority would be
reasonably likely to order disclosure of that personal
(e) We may
disclose your personal information to any member of our group,
which means our subsidiaries, our ultimate holding company and its
subsidiaries, as defined in section 1159 of the UK Companies Act
(f) We may
disclose your personal information to third parties:
• In the event that we
sell or buy any business or assets, in which case we may disclose
your personal data to the prospective seller or buyer of such
business or assets.
• If Exedy Clutch
Europe Limited or substantially all of its assets are acquired by a
third party, in which case personal data held by it about its
customers will be one of the transferred assets.
• If we are under a
duty to disclose or share your personal data in order to comply
with any legal obligation, or in order to enforce or apply our terms of
use or terms
and conditions of supply and other agreements; or to
protect the rights, property, or safety of Exedy Clutch Europe
Limited, our customers, or others. This includes exchanging
information with other companies and organisations for the purposes
of fraud protection and credit risk reduction.
your information to third parties.
(6)International data transfers
Information that we collect may be stored and processed in and
transferred between any of the countries in which we operate in
order to enable us to use the information in accordance with this
Information which you provide may be transferred to countries
which do not have data protection laws equivalent to those in force
in the European Economic Area.
You expressly agree to such transfers of personal
All information you provide to us is stored on our secure
servers. Any payment transactions will be encrypted and carried out
through our appointed agent through a secure site.
(7) Security of your personal
We will take reasonable technical and organisational precautions
to prevent the loss, misuse or alteration of your personal
We will store all the personal information you provide on our
secure password and firewall protected servers. All electronic
transactions you make to or receive from us will be encrypted.
Unfortunately, the transmission of information via the internet
is not completely secure. Although we will do our best to protect
your personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once
we have received your information, we will use strict procedures
and security features to try to prevent unauthorised access.
You are responsible for keeping your password and user details
confidential. We will not ask you for your password (except when
you log in to the website).
(8) Policy amendments
new version on our website. You should check this page
occasionally to ensure you are happy with any changes.
(9) Your rights
You may instruct us to provide you with any personal information
we hold about you. Provision of such information will be
(a) The supply of appropriate
evidence of your identity.
We may withhold such personal information to the extent
permitted by law.
You have the right to ask us not to process your personal data
for marketing purposes. We will usually inform you (before
collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent
such processing by not checking certain boxes on the forms we use
to collect your data or by unticking the appropriate boxes
You agree that you do not object to us contacting you for any of
the above purposes:
- by telephone
- by SMS
- by e-mail
- in writing
and you confirm that you do not and will not consider any of the
above as being a breach of any of your rights under the Privacy and
Electronic Communications (EC Directive) Regulations 2003.
You can also exercise the right at any time by contacting us at
The Act gives you the right to access information held about
you. Your right of access can be exercised in accordance with the
Act. Any access request may be subject to a fee of £10 to meet our
costs in providing you with details of the information we hold
(10) Third party websites
The website contains links to other websites. We are not
responsible for the privacy policies or practices of third party
(11) Updating information
Please let us know if the personal information which we hold
about you needs to be corrected or updated.
treatment of your personal information, please write to us by email